Website Privacy Policy
This privacy policy has been compiled to better serve those concerned with how their Personally Identifiable Information (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information through our website.
Scope of This Policy
This policy applies to information collected through this website only. Protected health information held in connection with the compliance services we provide to healthcare organizations is governed by our Business Associate Agreements and applicable HIPAA policies, and is addressed separately.
What Personal Information Do We Collect?
When requesting consultation services, you may be asked to enter your name, email address, mailing address, phone number, or other details to help us serve you. The categories of information we collect through this website are:
- Contact information you submit through forms on this website, such as your name, email address, mailing address, and phone number.
- Records of your interactions with our site, such as pages visited and features used.
- Cookies and analytics data, described below.
- Payment details, when applicable, are processed through an SSL certified third party payment gateway. We do not store your card numbers on this website.
When Do We Collect Information?
We collect information from you when you request a consultation, subscribe to a newsletter, respond to a survey or marketing communication, enter information on our client resource portal, or use certain other site features.
How Do We Use Your Information? We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and deliver the type of content and offerings you are most interested in.
- To allow us to better service you in responding to your customer service requests.
- To send periodic emails regarding your orders or other products and services.
- To improve our website and offerings.
Reviewing and Correcting Your Information
You may contact us at any time using the information below to review, update, or request deletion of the personal information we have collected about you through this website. We will respond promptly and will take reasonable steps to verify your identity before making changes.
How do we protect visitor information?
Our website is scanned regularly for malware and viruses, including for security holes and known vulnerabilities, to make your visit to our site as safe as possible. This website uses HTTPS encryption to protect information in transit. Payment transactions, when applicable, are handled through an SSL certified third party payment gateway.
Please remember that no method of transmission over the Internet or method of electronic storage is 100 percent secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Do Not Track
There is no common industry standard for responding to Do Not Track browser signals, and this website does not respond to Do Not Track signals at this time. You may control tracking through your browser settings and through the cookie controls described below.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer through your web browser, with your permission, that enable the site or service provider systems to recognize your browser and capture and remember certain information. We use first party cookies, which are stored on our website and created by a direct visit from the user. Cookies help us remember and process items in a shopping cart, save your preferences for future visits, and compile aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can set your browser to warn you each time a cookie is sent, or to turn off all cookies. Each major browser, such as Microsoft Edge, Google Chrome, Apple Safari, and Mozilla Firefox, includes instructions in its Help or Settings menu, usually under Privacy. If you disable cookies, some features will be disabled. It will not prevent the site from working, but it may impact features that are meant to make your site experience more efficient, and some of our services may not function properly.
Third Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety, or the rights, property, or safety of others.
Third-Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We have vetted these third parties and operate under a confidentiality agreement. We cannot control a third party’s behavior and do not accept responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google Analytics
We have implemented Google Analytics for the following purposes: to utilize Google Display Network impression reporting, and to collect demographics and interests reporting. Users may set preferences for how Google advertises to them using the Google Ad Settings page, or may opt out permanently using the Google Analytics opt out browser add on.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States. The concepts they include have played a significant role in developing data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
To be compliant with Fair Information Practices, we will take the following responsive action should a data breach occur:
- We will notify the users via email within 14 working days of discovering the breach.
- We will notify the users via in-site notification within 72 hours of discovering the breach.
We also agree to the Individual Redress Principle, which requires that individuals have the prerogative to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users but also that individuals have recourse to courts or a government agency to investigate and prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells severe penalties for violations.
We collect your email address to:
- Send information, and respond to inquiries and other requests or questions.
- Process orders and send information and updates pertaining to orders.
- Send you additional information related to your product and service.
- Market to our mailing list or continue to send emails to our clients after
the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- No use of false or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance if one is used.
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe using the link at the bottom of each email.
You may unsubscribe, at any time, from receiving future emails; you can
- Follow the instructions to unsubscribe, and we will promptly remove you from ALL future emails.
Changes to this Privacy Policy
This Privacy Policy is effective as of 9-1-2023 and will remain in effect until subsequent updates are needed or required. Changes go into effect immediately after updates are posted on BCMS’ website.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
Contacting Us
If you have any questions regarding this Privacy Policy, please contact us using the information below.
Business & Clinical Management Services
15814 Champion Forest Drive #76
Spring, TX 77379
713-899-9812 Eastern Time